At long last the update all Americans have been waiting for has finally landed on their Nokia N8 smartphones. The update comes after a long time in waiting with American users waiting months longer than the rest of the world – yep, you can always rely on Nokia for some controversy. Although the update is finally here it will probably not make much difference to the impact the seemingly poor customer service has had on its users in the USA – many claiming they will never own another Nokia phone again, whilst others are seemingly unbothered by the epicly late update and lack of communications from Nokia themselves.
I wrote an article Symbian Anna still not released in USA a few weeks back and according to the comment feedback it’s plain to see that there are many upset American citizens. I for one have lost a little faith in Nokia and probably won’t be owning another one of their products for a long time, but hey-ho, stuff happens, consumers get mad but the world continues to revolve.
Anyway, here are the all important product codes. If your product code is listed here, then Symbian Anna should be available for you. To check your product code simply enter *#0000# in to your keypad.
Product codes: 059G196 / 0599218 / 0599222 / 0599226 / 0599230 / 0599236 / 059D111 / 059C8T6 / 059D110 / 059D112 / 059G700 / 059D0V2
So the question has to be asked to you guys who have just received your update. Was it truly worth the wait, if so, why?
Loading ...
9 Responses
At long last, the Anna update. Am I happy to see it? Sure. Portrait keyboard (Swype works nice!) and a calendar very much improved. Better browser? Yeah, that’s nice. Greater stability? If true, that’s always welcome.
Recently, there were rumors we’d get an update straight to Belle. Then there were rumors that AT&T was blocking the update (even though most Nokia smartphone users here are using unlocked phones). Lots of bothersome rumors are normal, in the absence of NOT A SINGLE SHRED OF RELIABLE INFORMATION FROM NOKIA.
Is the Anna update enough?
No. It’s long overdue. The length of time it took to roll this out, worldwide (do they yet have it, on the continent of Australia?) seems to demonstrate that Nokia is meant to be a regional phone provider, not a global one. And, it’s enhancements aren’t that significant.
In classic Nokia style, after I performed the update, rebooted the phone, and rebooted my PC (I get a Blue Screen of Death, owing to Nokia’s buggy USB drivers, from Windows Vista, pretty much every time I connect my phone), Nokia Suite insists I need to install the Anna update and the Service Pack. Sheesh. Isn’t that what I just did? Or, maybe I installed only Anna but not the Service Pack? Even when there’s an update, it’s a pain in the a**.
So, where’s Belle? For months, we’ve been plagued with videos of Belle, photos of Belle, demonstrations of Belle, descriptions of how wonderful Belle is. . . Still, no hint as to when Belle will be rolled out (then add 6 months, for it to appear in the U.S.).
It hurts so bad, to try and maintain any loyalty to Nokia, when you’re living in the USA.
Well, at least ovi sync is working again. Still having the Anna 1 update not installing error. Tried the work around (s) recommended by Nokia to no avail. This really was handled horribly by Nokia and what about Australia and Canada? MS will be handling the updates to WP7 so I guess that will resolve the update problem….
Still no update in Australia!
Having tons of problems with download!!!unable to download 1/2 UPDADTE very fustrating to be so close and yet so far!!!!!! i liked what i seen so far!! i wont ever buy a nokia againg but at least i dont feel as angry and burn for having to wait so long. Even thou i still dont have full access to the full download, i can already see a big diffenence in performance already. cant wait to get nokia on the line and have them walk me thru it tom so i can finally download full update and beging enjoying what i was promissed and is long overdue as a customer. thx guys in this webpage for helping get answers. i really appriciate it!!
I had the same issue yesterday….had to do a full reset to get the full install. go to settings Phone/phone management/factory settings/delete data and restore….you will have to end all connections thru the connection manager before executing the delete data and restore option. Hope this helps.
….after the reset, connect phone to nokia ovi suite and re-install the software. All successfully installed.
@john
Why don’t you just take it to the nokia care centre. Took mine there today. The guys there said should also be released already. Otherwise I could leave it with them and update it for me free of charge. I told them to type the code in and guess what? NO AVAILABLE UPDATE!!!! Book the damn thing in I said LOL. Tomorrow is a public holiday for us in WA. Will have to wait til monday. They can email you as soon as its ready. So I suggest you go to your local nokia care centre and save your agony.
update available in Australia now
I too had the 1/2 update failing, I found all the parts on the web, installed each separately, and all is good with updates. Nokia suggested I do a reset, no thank you! Leave it to the community, not Nokia, to fix things.