Nokia N8 purple screen issue

Q: In locked phone when we press menu button a clock appears with unlock button at the bottom. This clock appears to be divided horizontally – purplish black upper part and normal black lower part. Is this the dreaded purple screen problem? Is this a hardware issue ? The colour variation increases when screen brightness decreases in darkness


Rating: +3

Positive Negative

It definitely sounds like it, yes. If you have updated your Nokia N8 to firmware 1.1 and still have this issue, then it seems like a hardware defect as we explained here. If after updating it's still there, we suggest taking your phone to a Nokia Care Point and having the phone fixed or replaced under your initial warranty - likely to be a 1-year warranty from the day of purchase.